Ep25 David McGlennen - Powerful Productivity and Meaningful Corporate Culture

00:00:00:00 - 00:00:23:05
David McGlennen
having my calendar really be my, my, my task list, my priority list has helped me, really move forward on so many of the projects that I've been working on. And that's probably the other thing that has helped me do, too, is say no to certain projects that don't filter into, you know, my top three priorities for the quarter and for the for the month, in the week.

00:00:26:09 - 00:00:27:03
Suzanne Taylor-King
Hey. Hey.

00:00:27:03 - 00:00:27:17
Suzanne Taylor-King
Welcome to

00:00:27:17 - 00:00:39:21
Suzanne Taylor-King
The podcasts were dreams, meet, determination and success is just around the corner. I'm your host, Suzanne Taylor King, and I'm here to help you unlock the full potential of your business and your life.

00:00:39:21 - 00:00:46:21
Suzanne Taylor-King
Welcome to Unlock your Way with SDK. Let's unlock your path to success together

00:00:49:11 - 00:01:19:23
Suzanne Taylor-King
Good morning. Good morning everyone. It's Suzanne Taylor King here for another episode of Unlock Your Way with STK. And I'm super excited for this conversation today with David McLennan. he is an executive coach and culture just extraordinaire, er and facilitator. in the exchange method, which is really exciting. We're going to dive into some things exchange today as well.

00:01:19:23 - 00:01:21:13
Suzanne Taylor-King
Welcome, David.

00:01:21:15 - 00:01:28:14
David McGlennen
Hey Suzanne, thank you so much for, for, for for having me here. I'm really excited about this conversation today.

00:01:28:16 - 00:02:04:15
Suzanne Taylor-King
Yeah, I, I, you know, it's funny, immediately upon hearing you talk, sometime last year when we got connected, I thought, he gets it. And I think part of that, not only do you get coaching and facilitation and people so well, but you have this background in in wellness which I maybe that just stands out to me. how did how did that how did your wellness background transition to today?

00:02:04:17 - 00:02:32:04
David McGlennen
Yeah. Well, I tell you, there was a moment in time when I was, 33 years old, and, I looked at myself and I thought, oh, my goodness, I can't be my father. and, so I made some changes in my life, and, and I also had some small children, too. I at the time, I had five small children.

00:02:32:06 - 00:03:04:14
David McGlennen
And, I wanted to be around for, for, for, for their weddings, for their, you know, significant events and just real for their lives. And so I made a decision to put my health, at a, at the very high end of my, of my priorities. some would say I went a little bit overboard because the I connected with, a, a, a workout partner who eventually got me into triathlons and, you know, crazy stuff like hanging off the side of mouth and things like that.

00:03:04:15 - 00:03:05:18
Suzanne Taylor-King
Overachiever.

00:03:05:22 - 00:03:28:16
David McGlennen
Yeah, just a little bit. So it's kind of like over the top. And, yeah, it's my wife knows now that, like, I don't do anything half way. It's just, you know, full, full speed and afterburner, all the way. But but because of that, then I was, in the, the wellness industry for a number of years, along with the insurance industry.

00:03:28:18 - 00:04:04:01
David McGlennen
And so I kind of married my insurance and employee benefits, knowledge with, with wellness. And so those two came together back in, 2008, 2009, when I was part of a startup company, back then. And, really what I saw in that space was a lot of CEOs, a lot of CFOs who are looking to create a culture of, of health and wellness for their for their people, because instinctively they knew that that was the right thing to do.

00:04:04:03 - 00:04:28:04
David McGlennen
However, I will tell you, they didn't go about it the right way. Most of the time. They were simply, you know, cost shifting, and they really didn't have the people at the center of, the equation. And so I wanted to change that, and I wanted to be able to, to help leaders understand that when leaders are performing and when leaders are growing, that their company is going to grow as well.

00:04:28:04 - 00:04:42:20
David McGlennen
And so it it really takes a balance of a focus. And so that's really where I feel like wellness, and culture can kind of come together. And I think it's a really great approach when it's done. Right.

00:04:42:21 - 00:05:10:18
Suzanne Taylor-King
I, I love I'm so glad I asked that question because I, I can totally feel that with you. And maybe it's just a, a presence type of thing. You know, I believe everything is energy. And when you show up as a person who's taking care of themselves mentally, physically, emotionally, all of those things, you can be so much more powerful, in the space with other people.

00:05:10:23 - 00:05:22:21
Suzanne Taylor-King
And, and you do show up really strong with other people. let's talk a little bit about what's that what's that like for you to do that.

00:05:22:23 - 00:05:52:09
David McGlennen
Yeah. So one of the things that at least for me, that, my health has done, is it. Well, let me let me back up. I've been I've really been, a very disciplined individual pretty much most of my life. in, in college, I was, I was abnormal, I, I was getting up at, you know, 430 in the morning, 5:00 in the morning and and having a morning routine back then.

00:05:52:11 - 00:06:13:21
David McGlennen
that got interrupted by children for a little bit. So I wasn't, you know, there was a period of time when I wasn't that disciplined, but, I came back to it, and but discipline, I think is really what's, what's needed when it comes to our own personal health and discipline doesn't have to be, you know, a negative thing or a, you know, kind of a bad word, so to speak.

00:06:13:23 - 00:06:42:02
David McGlennen
And I think people feared discipline. But to me, it gives me stability, because I know that the matter of fact, thinking about my my workout partner, we had this thing where he got off work. He was a police officer. So, I was always, you know, either being chased by the law or chasing the law. I used to say, but, but he he would get off, get off work at 235, and he would be at the gym at 238 in the afternoon.

00:06:42:06 - 00:07:02:02
David McGlennen
If I wasn't at the gym at 238 in the afternoon, you know, I was going to I was going to get, you know, a lot of crap. And, so I that that discipline then helped me to, to pull me forward. So I think to me it's really about having a regular schedule and routine and discipline to make that a priority.

00:07:02:02 - 00:07:12:15
David McGlennen
And, you know, it doesn't matter when you do it or when you, you know, if you're exercising at one time or another, it doesn't matter. It's just as long as it's in your calendar. I think that's what's important.

00:07:12:19 - 00:07:15:16
Suzanne Taylor-King
Yeah. let's say hi to Craig. He said.

00:07:15:16 - 00:07:19:15
David McGlennen
Hey, Craig. Oh, man. How are you, man? Hey, good to see.

00:07:19:17 - 00:07:55:06
Suzanne Taylor-King
Yeah. well, what's interesting about that I, I think discipline has a bad rap, you know, and I had a coach 5 or 6 years ago who called them algorithms, and he just said to put things in place that are, you know. Yeah. And if, if or when I wake up, I do this and. Yeah, you're just running the program.

00:07:55:06 - 00:08:10:16
Suzanne Taylor-King
That's my discipline. And I guess, you know, when somebody has a resistance to either a morning routine or a schedule or a calendar or whatever, we we talked a little bit about the magic of having your assistant manage your calendar.

00:08:10:18 - 00:08:12:09
David McGlennen
It's all I, gosh.

00:08:12:11 - 00:08:39:01
Suzanne Taylor-King
All together. and one of the things that I started doing was not not eating at night time after dinner, like after dinner. That was it. Yeah, sure. Yeah. And I ran the algorithm for that. What? What does that look like when I eat dinner? It's before 6 p.m., and it's your last food of the day. Just right.

00:08:39:03 - 00:08:47:18
Suzanne Taylor-King
Oh, yeah. When you walk into the kitchen at 8 p.m. looking for something to pick on. Yeah. Oh, that's part of my.

00:08:47:20 - 00:09:20:11
David McGlennen
That's not part of my. Yeah. My algorithm or my program. Yeah for sure I love that I love that yeah. You know I think that as, as I think about, you know, even what you're sharing there, you know, the algorithm or kind of the program. I think that when we, when we put a filter on our lives and have those things like health at the top of the list, it it does help us to be a lot more, more disciplined and more, you know, systematic, I guess is maybe a better word to about, you know, the approach.

00:09:20:13 - 00:09:25:10
Suzanne Taylor-King
Yeah. It doesn't feel as, daunting when, when you do it that.

00:09:25:10 - 00:09:46:18
David McGlennen
Right. And I, I will say to one of the things that I think helped me to be more consistent was having a, a buddy, having an accountability partner helped drag my butt to the gym when I knew I needed to be at the gym, and it also gave me a little bit of a motivation as well, because, you know, I, you know, there is a part of me that's a little competitive.

00:09:46:18 - 00:10:04:11
David McGlennen
And so, you know, whenever we were running together, you know, we would we, we used to say we'd have our humans, fire up and and. Yeah, that competition just really helped spur us on. And, so having that partner is, is really so important.

00:10:04:13 - 00:10:36:16
Suzanne Taylor-King
as in anything, you know, having having a partner in your parenting, having a partner in your business, having a partner. You know, I have two business besties who literally without their input and accountability. And, hey, last week you said you were going to do X, y, z, did I? Whoa. Okay. Groups. Yeah, really? It really holds you to your word when you're you're going for that next, goal I.

00:10:36:16 - 00:11:00:09
David McGlennen
Think. Yeah. Absolutely. Absolutely. And actually it, it it also helps you. So I have another, friend of mine who used to call me up in January and he'd say, hey, David, you know, what events are you going to do? Let's let's sign up for them right now. And then I'm like, oh, crap. Okay, so we pick our events and yeah, we would sign up for them.

00:11:00:09 - 00:11:15:12
David McGlennen
So it's like, okay, I'm committed. I put some money on the line. So now I got to train for for that. And so that also, you know, was another great methodology to be able to put some money on the line and put your money where your mouth is so that you're going to be be training for something.

00:11:15:14 - 00:11:52:19
Suzanne Taylor-King
As with everything you know, putting something on the line or a reward in place afterwards is very, very helpful. All right, let's hurry up. Good about there. Calendar that you mentioned. yes. I notice in my travels through the entrepreneurial space that 90% of entrepreneurs struggle with FOMO, shiny object syndrome, putting too much on their calendars, and you have some really cool boundaries in place with that.

00:11:52:21 - 00:12:25:19
David McGlennen
Yeah, yeah. And I will say that, the, very recently I hired, an executive assistant shout out to Karen Fasulo. She's amazing. Karen. thank you. That, Karen has helped me to be able to, like, rescue me from myself because back on my calendar. So I use something called the Full Focus Planner, which is a methodology that Michael Hyatt, put together and is actually a physical, physical book.

00:12:25:21 - 00:12:55:08
David McGlennen
And, so I use a little bit of a hybrid between on my electronic, calendar and a hybrid, system. But in that system he creates, he has you create the ideal week. And so there are there are days in my week that are specifically designed for creative work from rotary work. And then, you know, what he calls front stage work, things like this, where I'm, you know, where I'm talking to people, where I'm doing the things that I do best.

00:12:55:08 - 00:13:19:14
David McGlennen
I'm coaching, I'm facilitating for clients. And, so within those boundaries, though, then left to my own devices on a creative day, I could say, oh, yeah, I could see you on a Monday. and, and thankfully hiring, Karen has helped me to be able to, to not do that and to to really hold fast to to my boundaries because I need them.

00:13:19:14 - 00:13:46:16
David McGlennen
I really need them. And so having my calendar really be my, my, my task list, my priority list has helped me, really move forward on so many of the projects that I've been working on. And that's probably the other thing that has helped me do, too, is say no to certain projects that don't filter into, you know, my top three priorities for the quarter and for the for the month, in the week.

00:13:46:18 - 00:14:08:20
David McGlennen
and so that's something else that I do too, I, I limit my, my, my, tasks for the day and day, week and month and quarter to just three. because I if I can be that focused on those three things, then I know that I'm moving forward on my projects that are really important, and the other ones can just, you know, kind of filter out.

00:14:08:20 - 00:14:11:13
David McGlennen
And, and that's been so helpful for me.

00:14:11:15 - 00:14:25:02
Suzanne Taylor-King
I, I love to hear this because this is a, a skill that anyone can learn, you know, calendar boundaries. I remember learning some stuff from Cal Newport.

00:14:25:04 - 00:14:26:08
David McGlennen
Yes, yes.

00:14:26:08 - 00:14:48:07
Suzanne Taylor-King
You know, he talks a lot about that. Just idea of creating your weeks ahead of time, creating your month ahead of time at the beginning of the year. One of the things I like about Michael Hyatt, too, is put the things that are important to you on the calendar first. So I'm just close time or family vacation? Yep.

00:14:48:11 - 00:14:58:10
Suzanne Taylor-King
Lock those times out so you're not tempted to fill and you're not tempted to not do them right?

00:14:58:10 - 00:15:18:05
David McGlennen
Right. Yeah, exactly. I and I love that those are, you know, putting those big, you know, big brick rocks in the, in the, in your calendar first is so important. And I, you know, somebody like, you know, at least my personality style is that I, I even though they're on my calendar in my mind, they can be negotiable.

00:15:18:05 - 00:15:39:04
David McGlennen
So having somebody that's not me managing that has been incredibly helpful for me because like I said, I, you know, she's been saving my saving me from myself because, yeah, she knows that I need time to prep for a client that I've got in two weeks. And so, anyway, it's yeah, it's definitely a skill that anybody can learn.

00:15:39:06 - 00:16:00:04
David McGlennen
And I think it's, it's something that is, is, you know, like you said, I, it's lacking in a lot of entrepreneurs right now because they just throw on whatever they, you know, whatever comes their way and they don't have any filter. And, I think it, you know, you you mentioned Cal Newport and I don't know if you've read is his latest book called Slow Productivity.

00:16:00:04 - 00:16:35:01
David McGlennen
But now, it really is a great approach to those people who, are more creative and in the knowledge economy that we live in, it's going to be more important for us to, to to measure productivity and define productivity differently than we have in the past. You know, back in the industrial era, we could, you know, count widgets and, and, and, you know, percentage of time and, and all of this kind of thing and, and so he really shows how it is.

00:16:35:03 - 00:17:00:05
David McGlennen
we're in a new era, and we have to we have to redefine what productivity really is. So I think that that's that's the start of this whole idea of, of our calendar and, and priorities and not feeling guilty for, you know, doing, you know, say four hours of or three hours of really intense, deep work in Cal Newport's terminology.

00:17:00:07 - 00:17:20:15
David McGlennen
and then that and being okay with, okay, I'm done for the day. You know, you talked about especially creative creatives, you know. Yeah, it's you know, I grew up in an era where it's like, now you show up at 8 a.m., you know, and you if you leave at 5 p.m.. Yeah, you're slacking 6 p.m.. Okay. You know, but yeah, we don't we don't have to do that anymore.

00:17:20:17 - 00:17:49:03
Suzanne Taylor-King
Yeah. I think that's really that. That was the biggest piece, from that book that I took away was that, you know, creating deep work time. I, I love to learn. So how can I get paid to learn at scale? Well, yeah, the only way to do that is if I am scheduling time to learn in a focused way.

00:17:49:05 - 00:18:03:11
Suzanne Taylor-King
And, you know, for me, that means one topic at a time. And I go deep on that topic for up to 30, 60 days, and all of my deep work blocks are focused on that topic.

00:18:03:13 - 00:18:04:01
David McGlennen
I love it.

00:18:04:01 - 00:18:27:15
Suzanne Taylor-King
And one of my clients said, oh, how did you learn? let's use ChatGPT for an example. Hot topic. Yeah. Right now. Yeah. How did you learn to navigate that so well? Oh well, that was my topic for 60 days and I'm still continuing. I have a little block once a week because I, I love AI, technology. Right.

00:18:27:19 - 00:18:28:15
Suzanne Taylor-King
Geeking out.

00:18:28:15 - 00:18:30:09
David McGlennen
Yes, I love it I love it.

00:18:30:11 - 00:18:58:14
Suzanne Taylor-King
So there's a two hour window on Thursdays that is for me to play with. New platform, new technology, new oh so great. I heard about this. I just wrote it down. It's called, distribute AI, and it will create a landing page for you that kind of looks like just a written copy landing page for a product or service.

00:18:58:15 - 00:19:05:18
Suzanne Taylor-King
And it uses AI to distribute that landing page out across the web. So I heard.

00:19:05:18 - 00:19:08:03
David McGlennen
It. Cool. Very cool.

00:19:08:04 - 00:19:32:00
Suzanne Taylor-King
I need to learn not to do it too much, but I need to learn about how to hit the form. How did they do this? Just curious. Right? Right. Why do you have that two hour block? When I got inside, tracked the day I wrote that on a post-it for Thursday. I think it was Monday, right?

00:19:32:02 - 00:19:32:15
David McGlennen
Yeah.

00:19:32:17 - 00:19:41:05
Suzanne Taylor-King
Yesterday I got to spend two hours diving into that and another moon or feels like I still love it.

00:19:41:07 - 00:19:42:09
David McGlennen
Well, love that.

00:19:42:11 - 00:19:45:06
Suzanne Taylor-King
That's the leader you don't get.

00:19:45:06 - 00:20:08:18
David McGlennen
Yeah. Those that you miss it. Yes, exactly. You miss it? Yeah. For sure. Yeah. I'm curious. Suzanne, how do you how do you how do you talk to leaders who maybe feel like they don't have as much, autonomy or agency over their calendar? Because I get that a lot, especially from emerging leaders who are kind of in the middle of the, of an organization.

00:20:08:18 - 00:20:16:15
David McGlennen
And, and I'm just kind of curious more than anything, how how do you, you know, help them or or instruct them?

00:20:16:17 - 00:20:22:22
Suzanne Taylor-King
well, I think number one is you have to educate people how to treat you. At least.

00:20:23:00 - 00:20:24:16
David McGlennen
That's good. Yeah, that's really good.

00:20:24:17 - 00:20:54:15
Suzanne Taylor-King
I think it starts with that. You know, the way your assistant handles your calendar, it's very respectful. It's very like, you know, I thought, wow, this is great. You know, it wasn't hard to schedule with you. It was. And I've done it a couple times now for this. And another conversation. Right. So I think by you taught me how to treat you.

00:20:54:16 - 00:21:20:21
Suzanne Taylor-King
So thing if I don't do that with my clients and I, I have to do that. I have to teach people how to treat me, how to schedule, when I'm available, when I'm not available. All. And one of the biggest things for me personally was email, you know, once a day, once a day at the end of my day.

00:21:21:03 - 00:21:29:02
Suzanne Taylor-King
So if you email me at 10:00 in the morning. Yeah, don't expect an answer. Don't don't.

00:21:29:02 - 00:21:31:01
David McGlennen
Write. I totally get it. And yep.

00:21:31:03 - 00:21:34:19
Suzanne Taylor-King
I think most people are afraid to do that.

00:21:34:21 - 00:21:58:21
David McGlennen
And I think I think you're right. Yeah, I think we we we fear, you know, I don't know, I there's probably a multiple, multiple layers of fear, but but yeah, we don't have to respond right away. And, and I'm the same way I do email twice a day and it's been so freeing because then I can focus and focus on the things that are important.

00:21:58:21 - 00:22:23:05
David McGlennen
And like, for example, yesterday I had a full day of of coaching clients, and so I was able to be present with them. And I, I have such a better day when I am focused because I'm, I'm sending my energy and expending my energy in the way that I know is in alignment with my purpose. So it's it's so important.

00:22:23:07 - 00:22:55:20
Suzanne Taylor-King
Yeah, yeah. And I think, as a leader, email shouldn't be your first line of communication, right? I fully believe that that's what's missing in most companies. And wondering if you find this, too, like, you know, within the company culture, face to face conversations are too short, or they're tried over email and you missed the emotion.

00:22:55:22 - 00:23:19:06
Suzanne Taylor-King
You missed the human connection. Piece of it. Yeah. And, my husband recently said he got 40 emails on one project in a 24 hour period because everybody that was working on the project was all emailing and copying each other. and I said, did you read them all?

00:23:19:08 - 00:23:20:22
David McGlennen
No.

00:23:21:00 - 00:23:23:22
Suzanne Taylor-King
Right. And so everybody ratted you out, right?

00:23:23:22 - 00:23:25:20
David McGlennen
Just out of them. Yeah.

00:23:25:22 - 00:23:40:21
Suzanne Taylor-King
He's saying, yeah, keep up with that volume of communication. And so how do you, how how do you help a company that's struggling with that. Because it's such a deep rooted piece within culture.

00:23:40:23 - 00:24:05:13
David McGlennen
Yeah. And it's so common to Susanne and I, one of the things that I, I can give you a, a quick example. So I was coaching a president of an organization and because he came up through that organization, he was on so many distribution lists that he was getting emails from things that he he didn't need to be involved in.

00:24:05:15 - 00:24:33:22
David McGlennen
And so I just helped him to see that he could he could be empowered to exit from those distribution lists. And by doing that, that cut his email like in half. So it's it really is looking at those things that and asking yourself a question, do I really need to be involved in this? And again, coming back to something you said earlier, teach people how to treat you, teach people how to interact with you.

00:24:34:00 - 00:24:52:15
David McGlennen
I like I tell Karen, I don't need to know that you don't blind copy me, don't copy me on on stuff as long as as long as you've you've got it, you've got it. And I trust you. And and it'll show up on, on my calendar. So I don't need all of the extra email because it's just clutter.

00:24:52:17 - 00:25:12:02
David McGlennen
So that's one thing that I teach. And then the other thing that I teach too is, you know, if you're going back and forth, you know, more than twice, you've got to get on a zoom call, get on some kind of a teams call, get, get live, pick up the telephone. You know, I know that's old fashioned, but pick it up and let's talk about it.

00:25:12:02 - 00:25:46:23
David McGlennen
Because you're right. When we talk about inflections, you know, energy, you can feel it through those mediums in. And, so I think that that's really important to and, you know, to the extent that you can, stop the back and forth, the ping pong, email stuff, I think it's it's it's so, it's so much better for the, for the culture of the organization, too, because people aren't exasperated when people get exasperated, then they start to either just be, you know, being, you know, resigned to, hey, I'm never going to keep up.

00:25:47:01 - 00:26:00:13
David McGlennen
You know, I, you know, it's it. And it's not a badge of honor to have 10,000 emails unread in your in your inbox. I'm sorry. It's just not a badge of honor. So, anyway, I'll. I'll step off my soapbox for just a second, but, so good.

00:26:00:15 - 00:26:25:13
Suzanne Taylor-King
It's it's because, you know, I feel like, the art of communication, especially between generations. I have a client right now who's a communications coach, and she helps companies communicate. You know, between the generation, because there's such a disconnect. Like my son will call me, he'll text me.

00:26:25:15 - 00:26:27:01
David McGlennen
Right.

00:26:27:03 - 00:26:41:09
Suzanne Taylor-King
I'm a caller because that's my generation. You know, grew up in the 80s. My my phone was attached to the wall with a wall. Right, right, right. A lot of super long cord. So I could go into my.

00:26:41:09 - 00:26:45:05
David McGlennen
Room, go around the corner. Yeah, exactly. A different.

00:26:45:07 - 00:27:04:18
Suzanne Taylor-King
Whole different generation now. Yeah, but yes, I believe connections are in your phone, right? Yeah. So somebody who I'm going to if a client has my phone number or my WhatsApp number and there's actually you can hear my voice when I talk to you.

00:27:04:20 - 00:27:06:21
David McGlennen
Very boring. Important for sure.

00:27:06:21 - 00:27:24:02
Suzanne Taylor-King
I mean, but you know, other other people don't communicate that way. So I think it's important, you know, let's talk about that a little bit. Within a culture, you have, you know, four different generations of people. Right?

00:27:24:03 - 00:27:24:14
David McGlennen
Right.

00:27:24:14 - 00:27:29:18
Suzanne Taylor-King
Oh, really? Some family members. So there could be some there mix there.

00:27:29:18 - 00:27:30:23
David McGlennen
Sure.

00:27:31:01 - 00:27:55:12
Suzanne Taylor-King
And so as a rule or how how do you go into a company and help them not only communicate better, but most companies have culture, but they haven't defined it. It's not, you know, or maybe you do have a poster in the in the kitchen or in the break room, and it's some lame poster that nobody's ever read it right.

00:27:55:14 - 00:28:03:00
Suzanne Taylor-King
How do you help them actually embrace that culture and truly communicate it within the right?

00:28:03:02 - 00:28:22:20
David McGlennen
You know, you just hit on something that I think is where where a lot of companies fall flat, and that is they don't define it. Yeah. If they've if they've defined it, it is just on a wall, it's on a piece of paper and, you know, in a drawer somewhere. And, and so I think there's really two components here.

00:28:22:20 - 00:28:41:01
David McGlennen
First of all define the culture that you want. because it's you're going to have a culture and it's either going to be by design or by default. And so preferably, you know, I want to I want to design it if I'm the CEO of the company, I want to be able to design the culture that I want.

00:28:41:01 - 00:29:11:09
David McGlennen
And that's, it is not just nice words on the wall either. Excuse me. It's it's behaviors. How do we do things around here? So, you know, define the behaviors. So we practice blameless Problem-Solving. We listen generously. We speak straight, we get clear on expectations. Those kinds of definitions will help guide people's behavior. And it doesn't just stop there though.

00:29:11:09 - 00:29:33:21
David McGlennen
So once we define them, then we have to create eating the what I call the rituals. Or you can call them cadences, rhythms to be able to communicate them, talk about them all the time. So one of the things that I will recommend for you, excuse me, my clients, is that you incorporate them in every meeting that you have to take a fund.

00:29:33:22 - 00:30:02:05
David McGlennen
I call them fundamentals. You know, behavior fundamentals. Same thing. But when you when you talk about them and you take one every week and talk about it at every meeting, think about how many meetings a typical, you know, CEO has or a, a VP has, if you're talking about them at the beginning of each meeting that you have, man, you're going to be talking about practicing blameless problem solving a lot in a week.

00:30:02:07 - 00:30:25:16
David McGlennen
And then the next week we're going to have another, you know, another, behavior. And so that ritual then helps to communicate over and over and over again. And, you know, let's face it, human behavior needs repetition. So that's really what makes a huge difference in communicating and creating that culture by design. And, you know, with intention.

00:30:25:18 - 00:30:54:01
Suzanne Taylor-King
Beautiful and such, perfect full circle moment to have the That what you just described in the work that you do is the work you've done all in yourself as a human, you know, routines, habits, boundaries, and really living the culture of you. I love that.

00:30:54:02 - 00:30:55:08
David McGlennen
Yeah. For sure.

00:30:55:09 - 00:31:02:10
Suzanne Taylor-King
It's a perfect spot for me to say thank you so much for this conversation today. And what totally.

00:31:02:10 - 00:31:02:21
David McGlennen
Mad pleasure.

00:31:02:21 - 00:31:06:09
Suzanne Taylor-King
The world, your zone of genius is awesome.

00:31:06:11 - 00:31:07:16
David McGlennen
Thank you. Susan.

00:31:07:18 - 00:31:13:09
Suzanne Taylor-King
You're so, how can our listeners get in touch with you and find out more about you?

00:31:13:09 - 00:31:37:04
David McGlennen
Yeah, sure. So, you can always check out, the things I'm doing on on LinkedIn. David McLennan. my, my website, David mclennan.com is another place. I'm on I'm on all the platforms. I do have a podcast called In the Growth Space so you can check me out there as well. a lot of times I'm talking to leaders, who have gone on a growth journey themselves.

00:31:37:05 - 00:31:47:15
David McGlennen
And, so, yeah, any any of those places reach out to me. I'd love to have a connection and, and, and however, I can help. I love to be able to do that.

00:31:47:17 - 00:32:01:23
Suzanne Taylor-King
Awesome. Well, thanks again for being here. and I'm so just excited for our listeners to hear a little bit about your way. And I'm so glad we got to have this conversation today.

00:32:02:01 - 00:32:03:01
David McGlennen
Thanks, Suzanne. Appreciate.

00:32:03:01 - 00:32:03:18
Suzanne Taylor-King
You're welcome.

00:32:05:12 - 00:32:31:12
Suzanne Taylor-King
Thank you for tuning in to another empowering episode of Unlock your Way. I hope you found today's discussion inspiring and you're ready to take your business and personal growth to the next level. If you're feeling as fired up as I am and eager to unlock that full potential, I'm here to help you on your journey and provide that personalized guidance tailored to your unique goals and challenges.

00:32:31:14 - 00:32:35:11
Suzanne Taylor-King
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00:32:35:10 - 00:32:58:08
Suzanne Taylor-King
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Suzanne Taylor-King
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Suzanne Taylor-King
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00:33:22:22 - 00:33:30:23
Suzanne Taylor-King
Until next time, ask. Keep dreaming big. Stay focused. And most of all, have fun while you're doing it.